Frequently Asked Questions

GPS tracking uses satellites to determine the precise location of a device. Our GPS trackers receive signals from multiple satellites and transmit this location data to our secure servers, where you can view it through our web-based platform or mobile app in real-time.

Most of our devices can be installed and activated within minutes. Simply plug in the device (for OBD models) or follow the simple installation guide, activate your service online, and you'll be tracking immediately.

No special software installation is required. Our system is 100% web-based, accessible from any internet browser.

Installation varies by device type. Our OBD devices simply plug into your vehicle's diagnostic port - no tools required. Hardwired devices may require basic electrical knowledge or professional installation, but we provide detailed guides for all skill levels.

OBD plug-in devices will not void your warranty as they don't modify your vehicle. For hardwired installations, we recommend consulting your dealer, though GPS trackers typically don't affect warranty coverage.

Yes! Our portable devices can easily be moved between vehicles. OBD devices can also be transferred from vehicle to vehicle, though you'll need to update the vehicle information on your account.

Your monthly service includes unlimited tracking updates, data storage, email and text alerts, geofencing, speed monitoring, detailed reports, and customer support. No hidden fees or usage limits.

No long-term contracts required! Our service is month-to-month, so you can cancel anytime. We believe in earning your business every month with excellent service and value.

Most of our devices update every 10 seconds while driving, with 5-second updates available on select models. When parked, devices enter power-saving mode with less frequent updates to preserve battery life.

Absolutely! You can set custom speed alerts, geofence notifications (entering/leaving areas), idle time alerts, and more. Alerts can be sent via email, text message, or both.

Our devices typically provide accuracy within 3-5 meters under normal conditions. Accuracy may vary in areas with poor satellite visibility like underground parking or dense urban areas with tall buildings.

Yes! There's no limit to the number of vehicles you can track on a single account. Each device has its own monthly service fee, but you manage everything from one convenient dashboard.

First, check that the device has power and cellular signal. If issues persist, contact our support team at 405-694-4549.

Our devices work anywhere with cellular coverage in the US, Canada, and Mexico.

Yes! All data is encrypted during transmission and stored on secure servers in the United States. We never share your data with third parties and maintain strict privacy standards.

Only you and authorized users on your account can access your tracking data. You control who has access through user management settings in your account dashboard.

Our devices include tamper alerts and backup battery power. If a device is disconnected or experiences power loss, you'll receive immediate notifications. Hardwired installations are more secure than plug-in devices.